Case Studies
Case Studies
Case Studies
Customer Support Management
To kept up with Nubank's rapid growth over the past few years, the company decide to develop a solution to support the customer service internally. As a result, it is currently facing several issues with usability, performance, scopes/accesses, and lack of features.
Company
Nubank
Sector
Fintech
Customer Support Management
To kept up with Nubank's rapid growth over the past few years, the company decide to develop a solution to support the customer service internally. As a result, it is currently facing several issues with usability, performance, scopes/accesses, and lack of features.
Company
Nubank
Sector
Fintech
Customer Support Platform
Shuffle is an internal tool created in 2014 to support Nubank's customer support. Now, Nubank has expanded globally and increased the number of products, its customer service numbers have become impressive.
Company
Nubank
Sector
Fintech
Customer Support Platform
Redesigned an existing e-commerce website to improve the user experience and increase sales, including a streamlined checkout process and improved navigation.
Company
Nubank
Sector
Fintech
Enterprise platform
OLX Pro is an exclusive area for professional advertisers who have purchased a plan, and it was developed separately from OLX to unify the management of ads and leads from three companies within the group.
Company
OLX
Sector
Marketplace
Enterprise platform
OLX Pro is an exclusive area for professional advertisers who have purchased a plan, and it was developed separately from OLX to unify the management of ads and leads from three companies within the group.
Company
OLX
Sector
Marketplace
Smartwatch for kids
At UOL Produtos Digitais, we create an iOS/Android app, that allows parents to monitor their children's location through smartwatches. This collaborative project ensures child safety, bridging cities and nurturing innovation in a matter of weeks.
Company
UOL
Sector
B2B solutions
Smartwatch for kids
At UOL Produtos Digitais, we create an iOS/Android app, that allows parents to monitor their children's location through smartwatches. This collaborative project ensures child safety, bridging cities and nurturing innovation in a matter of weeks.
Company
UOL
Sector
B2B solutions
Time banking platform
A collaborative network where people could share their passions, learn new things, and get help without spending money. The platform used time as currency, offering a new way to connect people.
Company
Beliive
Sector
Social banking
Time banking platform
A collaborative network where people could share their passions, learn new things, and get help without spending money. The platform used time as currency, offering a new way to connect people.
Company
Beliive
Sector
Social banking
Enhancing Mobile Banking App Usability
A leading bank wanted to revamp their mobile app to provide a more user-friendly and secure experience
Company
Nubank
Sector
Fintech
Enhancing Mobile Banking App Usability
A leading bank wanted to revamp their mobile app to provide a more user-friendly and secure experience
Company
Nubank
Sector
Fintech
Process
My experiences have provided me with a deep understanding of how to use design thinking to solve complex problems from end to end. This includes conducting user research, analyzing data, leading workshops, creating the final interface, and contributing to the design system.
01
Discover
Brainstorming sessions in order to take their needs and company goals into account. Define the scope and objectives of the project and lays a fundamental foundation for everything that comes after.
Define
Gather additional information about the ideal client, market opportunities and design sprint. Getting direct feedback from users themselves through user surveys and field activities.
02
Develop
Define the user experience, test and evaluate design concepts, and analyze how your designs will inform behavior and effect the experience of the user.
03
Deliver
Determine design patterns, elements of template pages, different framework options, and work with developers to test design functionality.
04
01
Discover
Brainstorming sessions in order to take their needs and company goals into account. Define the scope and objectives of the project and lays a fundamental foundation for everything that comes after.
Define
Gather additional information about the ideal client, market opportunities and design sprint. Getting direct feedback from users themselves through user surveys and field activities.
02
Develop
Define the user experience, test and evaluate design concepts, and analyze how your designs will inform behavior and effect the experience of the user.
03
Deliver
Determine design patterns, elements of template pages, different framework options, and work with developers to test design functionality.
04
01
Discover
Brainstorming sessions in order to take their needs and company goals into account. Define the scope and objectives of the project and lays a fundamental foundation for everything that comes after.
Define
Gather additional information about the ideal client, market opportunities and design sprint. Getting direct feedback from users themselves through user surveys and field activities.
02
Develop
Define the user experience, test and evaluate design concepts, and analyze how your designs will inform behavior and effect the experience of the user.
03
Deliver
Determine design patterns, elements of template pages, different framework options, and work with developers to test design functionality.
04
01
Discover
Brainstorming sessions in order to take their needs and company goals into account. Define the scope and objectives of the project and lays a fundamental foundation for everything that comes after.
Define
Gather additional information about the ideal client, market opportunities and design sprint. Getting direct feedback from users themselves through user surveys and field activities.
02
Develop
Define the user experience, test and evaluate design concepts, and analyze how your designs will inform behavior and effect the experience of the user.
03
Deliver
Determine design patterns, elements of template pages, different framework options, and work with developers to test design functionality.
04
Process
My experiences have provided me with a deep understanding of how to use design thinking to solve complex problems from end to end. This includes conducting user research, analyzing data, leading workshops, creating the final interface, and contributing to the design system.
01
Discover
Brainstorming sessions in order to take their needs and company goals into account. Define the scope and objectives of the project and lays a fundamental foundation for everything that comes after.
Develop
Define the user experience, test and evaluate design concepts, and analyze how your designs will inform behavior and effect the experience of the user.
03
Define
Gather additional information about the ideal client, market opportunities and design sprint. Getting direct feedback from users themselves through user surveys and field activities.
02
Deliver
Determine design patterns, elements of template pages, different framework options, and work with developers to test design functionality.
04
Process
My experiences have provided me with a deep understanding of how to use design thinking to solve complex problems from end to end. This includes conducting user research, analyzing data, leading workshops, creating the final interface, and contributing to the design system.
01
Discover
Brainstorming sessions in order to take their needs and company goals into account. Define the scope and objectives of the project and lays a fundamental foundation for everything that comes after.
Define
Gather additional information about the ideal client, market opportunities and design sprint. Getting direct feedback from users themselves through user surveys and field activities.
02
Develop
Define the user experience, test and evaluate design concepts, and analyze how your designs will inform behavior and effect the experience of the user.
03
Deliver
Determine design patterns, elements of template pages, different framework options, and work with developers to test design functionality.
04
01
Discover
Brainstorming sessions in order to take their needs and company goals into account. Define the scope and objectives of the project and lays a fundamental foundation for everything that comes after.
Define
Gather additional information about the ideal client, market opportunities and design sprint. Getting direct feedback from users themselves through user surveys and field activities.
02
Develop
Define the user experience, test and evaluate design concepts, and analyze how your designs will inform behavior and effect the experience of the user.
03
Deliver
Determine design patterns, elements of template pages, different framework options, and work with developers to test design functionality.
04
01
Discover
Brainstorming sessions in order to take their needs and company goals into account. Define the scope and objectives of the project and lays a fundamental foundation for everything that comes after.
Define
Gather additional information about the ideal client, market opportunities and design sprint. Getting direct feedback from users themselves through user surveys and field activities.
02
Develop
Define the user experience, test and evaluate design concepts, and analyze how your designs will inform behavior and effect the experience of the user.
03
Deliver
Determine design patterns, elements of template pages, different framework options, and work with developers to test design functionality.
04
01
Discover
Brainstorming sessions in order to take their needs and company goals into account. Define the scope and objectives of the project and lays a fundamental foundation for everything that comes after.
Define
Gather additional information about the ideal client, market opportunities and design sprint. Getting direct feedback from users themselves through user surveys and field activities.
02
Develop
Define the user experience, test and evaluate design concepts, and analyze how your designs will inform behavior and effect the experience of the user.
03
Deliver
Determine design patterns, elements of template pages, different framework options, and work with developers to test design functionality.
04
Let’s work together
I'm currently available for new work. Let me know if you're looking for a Senior Product designer. Let’s talk about the next big thing!
Let’s work together
I'm currently available for new work. Let me know if you're looking for a Senior Product designer. Let’s talk about the next big thing!